After you successfully authorize your store and advertising, the system will automatically synchronize store and advertising related data.

The data synchronization time and frequency are introduced as follows:

Advertising Data

1. After advertising authorization is successful, it generally takes about 2-3 hours to synchronize advertising data from Amazon for the last 60 days. Therefore, the data in the advertising module will be displayed normally very quickly and included in expenditure items.

2. After the data synchronization for the last 60 days is completed, advertising data for the last 2 days will be updated approximately every 30-60 minutes. Because Amazon advertising data may fluctuate within the last 60 days, the system will also update data for days 3-9, 15-22, 31-40, and 51-60 (a total of 35 days) once a day.

3. If you adjust advertising settings in Amazon Seller Central, such as bids, budgets, Enable/Pause status, etc., the data will be synchronized to our backend in about 12 hours. You can also manually synchronize immediately. Operation path: Corresponding advertising module -> Bulk Actions -> Synchronize Budget/Bid or Status.

4. If you add new advertising campaigns, Ad groups, promoted products, keyword targeting, or non-keyword targeting in Amazon Seller Central, the system will not synchronize updates immediately. Updates will only occur when the advertising object receives impressions. You can also manually synchronize directly.

Operation path: Corresponding advertising module -> Bulk Actions -> Synchronize Amazon Additions.

Therefore, it is recommended that you directly add and adjust advertising within our backend. Data is synchronized to Amazon Seller Central almost in real-time, which is convenient and fast.

Store Sales Data

After successful store authorization, order incremental synchronization tasks, historical order synchronization tasks, full product synchronization tasks, return order synchronization tasks, and inventory synchronization tasks will be triggered.

1. Incremental Order Synchronization:

Incremental refers to: orders generated from 00:00 yesterday onwards.

Synchronization frequency: Synchronize approximately every 15-30 minutes.

2. Historical Order Synchronization:

Historical refers to: orders generated before 00:00 yesterday.

Synchronization frequency: Based on the size of the incremental order volume, the dynamic time span will synchronize historical orders for nearly 1 year. The larger the order volume, the smaller the synchronization span, meaning it takes longer.

3. Product Information Synchronization:

For product information synchronization, the system has 3 synchronization methods:

① Synchronize full product data through the product full report interface. Because this interface obtains full product information, it consumes a lot of system resources, so it takes a relatively long time. Under normal circumstances, it takes about 1-2 days to synchronize full product information.

② Obtain the ASINs and SKUs from the synchronized orders, and obtain the corresponding product information through the product details interface, i.e., separately obtain product information for products with sales.

③ If advertising is authorized and promoted product information is synchronized back, obtain the ASINs and SKUs of the promoted products, and obtain the corresponding product information through the product details interface, i.e., separately obtain product information for advertising promoted products.

4. Refund Order Synchronization:

If the order synchronized back by the order synchronization task is a refund order, the system will retrieve the fee details of this order.

5. Inventory Information Synchronization:

Synchronization frequency: Synchronize approximately every 1-2 hours.

6. Amazon Sales API Data Synchronization:

Synchronization metrics: Sales amount, order quantity, and sales volume displayed in the Amazon backend.

Synchronization frequency: For data from the last 3 days, synchronize approximately every 15 minutes (you can click the refresh icon to manually synchronize); for data from the last 3-30 days, synchronize twice a day; data older than 30 days will no longer be synchronized or updated.

Special note: These three data points will only be displayed in the All Sites Sales Summary module and will not be involved in the calculation of profit and other metrics.

7. Monthly Storage Fee

Synchronization frequency:

① Monthly storage fee data for the previous month is synchronized from the 10th to 18th of each month.

② After authorizing the store, data from the 6 months prior to authorization will be automatically retrieved.

8. Long-Term Storage Fee

Synchronization frequency:

① Long-term storage fee data for the previous month is synchronized from the 18th to 22nd of each month.

② After authorizing the store, data from the 6 months prior to authorization will be automatically retrieved.

9. Reimbursement Report

Synchronization frequency:

① Data is updated once a day, with an update time that is not fixed, but guaranteed once per day.

② After authorizing the store, data from the 18 months prior to authorization will be automatically retrieved.

10. Claims Assistant

Synchronization and Claim Logic:

① Reimbursable inventory information is updated once a day.

② After authorizing the store, data from 18 months to 1 month prior to authorization will be automatically retrieved, and data from the previous month will be analyzed daily thereafter.

③ If no results are obtained 30 days after submitting a claim, the claim becomes invalid and can be resubmitted.

④ For lost shipment claims, as long as there is a difference between the declared quantity and the received quantity for a completed shipment status, a claim can be submitted.

11. Removal Report

Synchronization frequency:

① Data is updated once a day, with an update time that is not fixed, but guaranteed once per day.

② After authorizing the store, data from the 12 months prior to authorization will be automatically retrieved.